The IT Help Desk tech support line at 619-209-4357 (HELP) is working and agents are on duty during normal business hours (7:00am - 5:00pm, Monday - Friday) to take your calls.
You can also submit requests for assistance through the District's
self-service portal to the online Cherwell CSM ticketing system at https://sdusd.cherwellondemand.com.
Additionally, you can email your request for assistance to us at [email protected]
and our Cherwell system will automatically turn your email into a Help
Desk incident. Please make sure to include your name, employee ID, and a
telephone number where you can be reached.